What is one of the key components of the StarGuard Risk Management Model?

Surveillance is a key component of the StarGuard Risk Management Model because it pertains to the active monitoring of the pool area and participants to prevent incidents and ensure safety. This proactive approach involves lifeguards being vigilant and attentive, which helps identify potential risks or dangerous behaviors before they escalate into accidents. Proper surveillance can significantly reduce the likelihood of drowning or injury by allowing lifeguards to respond quickly to any issues that arise.

Other options, while important in their own right, serve different purposes within the broader context of risk management. Self-inspection relates to evaluating the pool environment and operations for compliance and safety standards, customer feedback focuses on understanding patrons' experiences to improve services, and equipment management ensures that all safety gear and pool systems are functioning properly. Each of these components contributes to overall safety but does not emphasize the real-time monitoring aspect as profoundly as surveillance does in preventing incidents.